As a Senior IT Manager you will:

• Collaborate to create a strategic Information Technology vision and roadmap for the organization that supports organizational goals, and build on that vision
• Partner with senior leadership to establish business and system requirements for projects and proactively advises executives on information technology trends, benefits, and risks

• Build vendor partnerships, and oversee multiple vendor relationships to ensure the best performance and financial return
• Leverage and maintain a deep knowledge on a broad range of vendor technology solutions; and select the most appropriate technologies to support the business 
• Improve appropriate IT organizational structure to support the needs of the global business
• Prioritize and provide approvals and controls for projects across the organization as they relate to selection, acquisition, and development of major information systems

• Develops comprehensive approaches to cybersecurity and risk management
• Drive culture by continually reinforcing the company’s customer-centric values in all aspects of IT operations and provisioning 
• Apply rigor in financial management and business value analysis to IT expense and capital allocations 
• Brings innovation and leading-edge technology solutions that create business and enhanced value 
• Gives timely and constructive feedback leading to improved performance and accountability 

• Creates and promotes an environment that fosters learning and innovation 
• Actively coaches and mentors IT personnel to develop effective IT leaders and teams to reach their potential and deliver business results 

You are a strong fit for this role if you have:

• Bachelor’s Degree or higher required, master’s degree preferred (MS/MBA) 

• 10 years’ experience of progressive, relevant Information Technology required; experience in cloud-based software organizations preferred. 
• 5 years of leadership responsibilities, including strategy, budgeting, and people leadership 
• Ability to work in pressure situations to meet required deadlines, flexibility in work schedule
• Must be able to manage and schedule multiple projects on ongoing basis with ability to prioritize and work independently and as a team member
• Demonstrated ability to build trust and effectively advise business leaders in technology solutions within a complex business 

• Great project skills including providing leadership to effectively manage and execute highly complex transformational initiatives, deep experience with project and product management methodologies and tools 
• Ability to understand highly complex and ambiguous issues, own decisions and effectively implement technology solutions that have company-wide impacts 
• Proven ability to drive strategic initiatives while effectively collaborating and team building across functions to achieve results 
• Skilled in developing a long-term vision and strategies to both technical and non-technical audiences and how the IT vision/strategy is aligned with and linked to the company vision/strategy 
• Outstanding interpersonal skills and an ability to establish strong relationships with all levels of the organization and external partners 

• Incorporates broad functional business and industry knowledge to develop business-aligned IT strategies 
• Has a passion for people development, innovation, process improvement and technology
• Relevant technologies: Cisco/Meraki Networking/Ubiquiti-Unifi, O365 Office, Azure, SysAid ITSM, Active Directory, O365 Security/Defender, VPN, Intune MDM/AutoPilot/Zero-Touch, Windows OS, Mac OS, Cloud-VOIP

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.